We provide your camping and outdoor needs at consistently low prices,
without compromising quality.
At Outbax, our team of 60+ staff are passionate about offering quality products at a low price.
Customer service is the core of our business. We have 24 full-time customer service champions to answer all of your queries and you’ll never be caught unaware with our 60-day money back guarantee.
Returns
60 DAY MONEY BACK GUARANTEE
Customer satisfaction is very important to us at Outbax. You may not need the item anymore, you might have made a mistake with making the order or you simply changed your mind, whatever your reason is, we've got your back. We only ask that you pay for the return cost back to us.
step 1
Kindly contact us within 60 days of receiving your item and one of our highly trained staff would assist you through the process.
step 2
One of our staff will guide you through how to return the item, to our returns warehouse located in Regents Park NSW.
step 3
Once received, we will refund the purchase amount back to the same payment method you used when you purchased the item, usually within one business day.
WANT TO INITIATE A RETURN OR NEED MORE HELP?
Contact us, and someone from our highly trained team would be happy to assist you.