We now offer a variety of payment options, including credit cards, PayPal, Zippay, AfterPay, and bank transfers.

We aim to handle and dispatch every order by the next business day. After placing your order, we’ll get it ready for shipping within 24 hours, ensuring it’s on its way to you promptly. Keep in mind that orders made over the weekend or during holidays will be processed on the next business day.

We operate exclusively as an e-commerce store and currently do not have any physical locations. However, you can arrange to pick up your order from our Sydney warehouse after three business days from the time your order is placed. To arrange pick-up, please reach out to our customer service team.

Currently, we are only able to ship within Australia. We look forward to broadening our shipping options in the future and thank you for your understanding.

Keep in mind that you can use only one discount code during each checkout. If you have several codes, we suggest selecting the one that provides the greatest savings for your purchase.

When you reach the checkout page, follow these steps:

1. Enter the discount code in the box located at the top right corner of the page.
2. Don’t forget to click on "apply discount" before finalizing your purchase

We know that promotions can sometimes slip by unnoticed! Even though the promotional period has closed, we’d love to extend a special discount just for you. Simply get in touch with our customer service team, and we’ll see what exclusive offer we can arrange for you.

Absolutely! Your payment information is entirely safe with us. We prioritize your privacy and guarantee that all transactions are handled through secure systems. You can have complete peace of mind knowing that we do not retain any of your payment details once the transaction is finalized.

Typically, we do not provide refunds for price reductions following a purchase, but exceptions can be made upon approval. If you think your case meets the criteria, please reach out to our customer service team, and we would be glad to evaluate your request.Do you offer price matching?We do offer price matching, subject to approval. Simply reach out to our customer service team with the details, and we’ll be happy to see what exclusive offer we can arrange for you

Yes, we do offer wholesale or bulk pricing!  If you're interested, feel free to contact our team, and we'll gladly help you with all the details.

Yes, in most cases, we offer the option to pre-order items that are out of stock. Typically, you'll notice a "Pre-order" banner on the product page, which lets you reserve your item ahead of time.

Yes, We provide free shipping on specific products and in designated regions. To find out if your order is eligible, simply use the shipping calculator found in our product listings.