About Us

Outbax - Sydney based retailer, with warehouses in multiple states, operating since 2012.

 

Outbax is the place you turn to when you need the absolute best at the lowest price!

Everyone knows higher prices don’t always equal better quality and Outbax has proven this!

Take our Gentrax 3.5kW Camping Generator, one-third of the price of some other brands, yet won the award for best generator in Australia by Product Review, 2018, 2019, 2020, three years in a row!

 

It all started in 2009 after several camping trips in and around Sydney, Jervis Bay, Kangaroo Valley, Stockton, Patonga & several more. The love for camping grew then.

After buying a few of the basic necessities, I found myself set back thousands of dollars.

At this time, non-branded cheap generators had hit the market at the 1-2k mark. However they were renowned for the their poor quality.

This is when the idea sparked.

I ordered only 30 units of what we now call Gentrax Generators and their quality was a hit!

Fast-forward 8 years and we now sell 1000 units a month!

 

- Great customer service

- Quality products that our customers can rely on

- Perfecting all of our products incrementally, by building improvements deep within our processes.

- Super fast delivery

- Automation. Some investment at the start helps us reduce our running costs, passing these savings on to you!

 

At Outbax, our strong team of 30+ staff are passionate about bringing quality gear at the lowest prices.

We believe our customer service team is the core of our business. We have 12 full-time customer service staff helping answer any queries, concerns or tech questions you have.

 

Our team members have a love for camping and outdoors and are passionate to provide expert advice at lightning speed!

With a 60-day money back for Change of Mind, you know you can trust Outbax!

 

Check out our Reviews from thousands of super happy customers who trust us and say they’ll be back for more!