We provide your camping and outdoor needs at consistently low prices,
without compromising quality.
At Outbax, our team of 60+ staff are passionate about offering quality products at a low price.
Customer service is the core of our business. We have 24 full-time customer service champions to answer all of your queries and you’ll never be caught unaware with our 60-day money back guarantee.
Item was likely in pre-order, kindly check the listing to confirm. Please contact us if you have further questions.
We offer limited pick ups at our Sydney warehouse. Please give us a call at 02 888 10 333 to schedule a date.
We have a wide variety of payment methods to ensure a smooth and easy shopping experience for everybody.
We accept payments through:
Paypal
Visa, AmEx & Mastercard
Zippay, Afterpay, Klarna
Once your payment has cleared, our automated shipping process will ship your item within 24 business hours.
We don't have a physical store and all transactions are done online. Our warehouse is located in Silverwater.
As of the moment, we only ship within Australia but please keep checking back as we may open up to shipping internationally in the future.
On average, our deliveries occur within 3 business days. Please allow approximately up to 12 business days for your product to arrive.
Due to the size of our items, we do not deliver to PO Box or Parcel Locket addresses.
Our automated shipping process means your order will be dispatched by the next working day.
Unfortunately, we can't ship products to PO Boxes, Parcel Lockers or Post Offices. We need to have an actual address to proceed with the order.
Rest assured, the item has been released from our warehouse. The courier may not have updated the scans from their end due to bandwidth issues. We'd like to ask for your patience and understanding while our warehouse and the couriers work diligently to deliver all packages. We are getting through all shipments asap and we kindly ask you to allow up to 5 business days for tracking details to be available so you can track your shipment. Please contact the courier for more information.
We're sorry that you still haven't received the item. COVID-19 and the Public Health Orders in NSW are affecting our regular delivery times. This week, courier staffing limitations are resulting in pickup delays. We are currently asking customers to allow an additional 3-5 business days (Metro Area) and 5-10 business days (Regional, WA and NT) for their orders to be delivered. We are still delivering faster than most others! We look forward to getting back to next-day dispatch really soon. Please send us a message if you need further assistance.
Due to our quick and automated delivery process, we can not accept change of an order after payment is made. You can however follow our easy return policy.
